We're two dog-and-cat people who got tired of cheap junk. So we test everything on our own troublemakers and keep only what actually makes their days better.
Our Philosophy
We don't fill a warehouse with junk. We hunt down the few gadgets that genuinely make a pet's day softer, calmer, more fun —then we test every one at home before it ever earns a spot on this page.
Good to know
The stuff people ask us most — minus the corporate runaround.
Still curious? Talk to usFree US shipping lands in 7–15 business days. We pack and hand your order to the carrier within 1–2 business days, then email you a tracking link so you can watch it come home.
Just drop us a line at support@petist.store before sending anything back, and our team will guide you through our hassle-free return process
Always. We only stock gear made from non-toxic, tested materials — free of BPA and phthalates — and we bite-test (well, our pets do) everything before it earns a spot on the shelf.
Head to our Track Order page, pop in your order ID and the email you used at checkout, and you'll see live status, carrier and a direct tracking link.
Not yet. To ensure the fastest possible delivery and best service, we currently ship exclusively within the United States. Free shipping is included on all US orders!
Never. Petist is a one-time purchase shop. The price you see on the product page is exactly what you pay at checkout—no hidden handling fees, no unexpected taxes, and absolutely no sneaky recurring subscriptions.
To keep our prices friendly and stock fresh, we partner with specialized fulfillment centers across the globe. Depending on your location and inventory levels, your order will ship directly from our warehouses in the US, Europe, or Asia. Don't worry—every package comes with global tracking so you can watch its journey!
Oh no! We bite-test our gear, but sometimes delivery trucks have a rough day. If your item arrives broken or defective, just snap a quick photo and email it to support@petist.store within 48 hours of delivery. We’ll ship out a brand-new replacement immediately, 100% on us.
