Welcome to Petist Store (the “Site”), operated by Leggo Commerce LLC (“we”, “us”, or “our”), a company registered in Wyoming, USA. We respect your privacy and are committed to protecting the personal data we collect from you. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website petist.store and make a purchase.
1. Information We Collect
We collect information that you voluntarily provide to us when you interact with our Site:
- Order and Billing Information: When you make a purchase, you provide your full name, shipping address, billing address, phone number, and email address.
- Payment Data: All payments are processed securely through third-party payment gateways (Stripe and PayPal). We do not store, view, or collect your credit card numbers or financial credentials on our servers.
- Marketing Information: If you opt-in to receive our promotional newsletters, we collect your email address.
- Customer Support: If you contact us via our Contact Form, we collect your full name, email address, order number (optional), and the content of your message to resolve your inquiry.
2. How We Use Your Information
We use the collected information for the following specific purposes:
- To process, fulfill, and ship your orders.
- To communicate with you regarding your orders, account status, or customer support inquiries.
- To send you promotional offers and marketing updates (only if you explicitly opted-in). You can unsubscribe at any time using the link in the email.
- To detect, prevent, and mitigate fraudulent transactions.
3. Data Sharing with Third Parties
As a curated boutique operating on a dropshipping and direct-to-consumer model, we must share certain information with third-party service providers to fulfill our obligations to you. We only share data with trusted partners, including:
- Fulfillment and Sourcing Partners: We share your shipping address, full name, and phone number with our automated sourcing and fulfillment platform (CJ Dropshipping) and its verified global logistics partners (such as USPS, DHL, or regional postal services) strictly to pack, track, and ship your products.
- Payment Processors: Your payment details are transmitted directly to Stripe or PayPal under their respective privacy policies.
- Internal Automation & Infrastructure: Your email address and marketing preferences are securely handled within our self-hosted automation infrastructure (powered by n8n) and internal databases. We do not sell or rent your email list to any third-party marketing companies.
4. Tracking Technologies (Cookies and Pixels)
To improve your shopping experience and optimize our services, our Site may use cookies, web beacons, and advertising tracking tools, including the Facebook Pixel (Meta Pixel). These tools help us analyze website traffic, understand user behavior, and deliver relevant advertisements based on your past visits to our Site. You can choose to disable cookies through your individual browser settings.
5. Data Retention
- Order Data: We retain your order history, shipping details, and contact info as long as necessary to comply with tax laws, legal obligations, and resolve disputes.
- Customer Support Messages: Messages submitted via the Contact Form are used strictly to reply to your inquiry and are not stored in permanent marketing databases.
- Marketing Emails: We retain your email in our secure internal database until you choose to opt-out or unsubscribe.
6. Your Rights (GDPR & CCPA Compliance)
Depending on your location (including the EU and California), you have certain rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request that we correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data from our systems (excluding data we are legally required to keep for tax/accounting purposes).
- Do Not Sell My Personal Information: We do not sell your personal data.
To exercise any of these rights, please contact us at the email provided below.
7. Security
We take reasonable and appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please remember that no method of transmission over the Internet is 100% secure.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our Data Protection representative at:
- Company Name: Leggo Commerce LLC
- Email: support@petist.store
- Mailing Address: 1501 South Greeley Hwy Ste C #1449 Cheyenne, WY 82007 United States